Privacy policy

Privacy Policy Petra's Special Teas

This privacy policy was last updated on: August 5, 2023 

We are Petra's Special Teas. We respect your privacy and privacy, but sometimes we need personal data from you. By the term Personal Data we mean information with which you can be directly or indirectly defined as a person. This definition corresponds to the General Data Protection Regulation (GDPR).

In this statement you can read which Personal Data we use and why (the Privacy Policy). You can also read how we process, store and protect this Personal Data. Finally, we indicate what rights you have when we process your Personal Data.

The Privacy Policy applies to our website petrasspecialteas.com (the Website) and the services of products we offer (the Services). We treat your Personal Data in accordance with the GDPR and other relevant laws and regulations in the field of the protection of Personal Data, such as the Telecommunications Act for the use of cookies (the Relevant Legislation).

Under 16 years old

If you are under 16 years of age, you need permission from your parents or legal guardian to use our Website and Services.

 

Processing of Personal Data

In order to offer you our Website and Services, we process your Personal Data.

 

How do we obtain Personal Data?

Received personal data directly from you:

We receive Personal Data directly from you when you enter them on our website.

 

Who is responsible for the processing of your Personal Data?

We are the controller for the processing of your Personal Data within the meaning of the Relevant Legislation. You will find our contact details at the bottom of this Privacy Policy.

 


Which Personal Data do we process, for what purpose(s) do we do so, and on what basis?

If you use our Website and Services, we may need your Personal Data.
We may process your Personal Data because we comply with the Relevant Legislation. We do this, among other things, because we:

  • Have legal grounds to process your Personal Data;
  • Informing you about the processing;
  • and Only process data for specific purposes, and no more than is necessary.


    • In the table below you can read (1) which Personal Data, (2) for which purposes, and (3) on the basis of which principles we process.

    We will only use your Personal Data for the purposes set out below or for a purpose that is closely related. This means that your Personal Data will never be used by us in an unexpected manner.

    (Personal) Data Purposes Purposes Basis
    Basis Contact details:- First and last name - E-mail address- Address We use this data to:- To contact you - Correspond with you - To be able to perform or deliver our Services We process this data on the basis of: - Execution of the agreement
    Payment details: - Payment details of the party paying - The invoices - An overview of purchases of the Services We use this data to: - Send invoices - Maintain the financial administration We process this data on the basis of: - Execution of the agreement
    Data for marketing and promotional purposes: - First and last name - E-mail address - The purchases of the Services We use this data: - For marketing and promotional purposes - To send you our newsletter/updates. You can always unsubscribe from the newsletter/updates. We process this data on the basis of: - Permission
    Content data related to the Services: - Correspondence or chat conversations with you - Your questions about the Services We use this data to: - To be able to provide you with optimal service We process this data on the basis of: - Execution of the agreement

     

                 

    Are you obliged to share your Personal Data with us?

    In some cases, the processing of your Personal Data is necessary. For example, when we offer our Services to you or have to fulfill an agreement with you. We cannot provide our Services to you without your Personal Data.

     

    How do we protect your Personal Data?

    We do everything we can to protect your Personal Data against loss, destruction, use, modification or distribution of your Personal Data by unauthorized persons. We ensure that those who have nothing to do with your Personal Data cannot access it. We do this through the following measures: 
    • Encryption of digital files containing
    • Personal Data Securing network connections with Transport Layer Security (TLS), Secure Socket Layer (SSL), or a similar technology
    • Access to the Personal Data is limited to the persons who need the Personal Data
    • Access to the Personal Data is secured with two-step verification.


    We continuously monitor our security measures for effectiveness and adjust our process if necessary. This way, your Personal Data is always protected and accessible in the event of a (technical or physical) malfunction.

     

    How long do we keep your Personal Data?

    We will not store your Personal Data for longer than we need it for the purposes we described earlier. We delete the Personal Data as soon as they are no longer necessary for the purposes for which we process them. Below is a list of the categories of Personal Data and the (functionally described) retention periods:

     Category Personal Data Retention period
    Contact details We keep your contact details for as long as necessary to provide our Services.
    Payment details We keep your payment details for as long as necessary to meet our financial and tax requirements and obligations.
    Data for marketing and promotional purposes We retain data for marketing and promotional purposes for as long as you wish to use these Services.
    Content data related to our Services We store substantive data for as long as necessary to provide you with our Services in an integral and continuous manner.

     

    With whom do we share your Personal Data?

    In addition, we will share your Personal Data if we have a legal obligation to do so. This is, for example, the case if the police asks us for your Personal Data.


    Cookies

    A cookie is a small text file that is sent to the browser via a website's server. The browser then saves the file in your device. Your device will receive a unique number, which our Website will use to recognize the device later.

    We may use cookies to improve your experience on our Website. Cookies also ensure, among other things, that the Website is fast, you can visit our Website safely and we can detect errors on our Website.

    You can always delete or disable cookies yourself via your browser settings. Cookies will then no longer be stored when you visit our Website. But please note: without cookies our Website may not work as well.

     

    Other provisions

    Transfer

    We only process your Personal Data within the European Economic Area (EEA).

    We will never transfer your Personal Data to other countries or to parties other than those mentioned above without your permission.

    Third party websites

    Our Website may contain links to other websites. This Privacy Policy does not apply to those websites. We are not responsible for the privacy protection of these websites. We therefore advise you to read the privacy policy of the website in question before using it.

     

    Your rights

    You have the following rights:

    • Right of access You may ask us for access to your Personal Data;
    • Right to rectification You may ask us to correct, limit or delete your Personal Data. In the event of fraud, non-payment or other unlawful acts, we may store relevant Personal Data about you in a register or on a blacklist;
    • Right to data portability You may ask us for a copy of your Personal Data. We can also pass this copy on to other parties - at your request - so that you no longer have to do this yourself;
    • Right to object You can object to the processing of your Personal Data;
    • Right to Complaint You can file a complaint with the Dutch Data Protection Authority if you believe that we are processing your Personal Data unlawfully;

    • Right to withdraw consent You may always withdraw your consent to process your Personal Data. From the moment you withdraw your consent, we may no longer process your Personal Data.

     

    Changes to Privacy Policy

    We can adjust the Privacy Policy. If we change the Privacy Policy significantly, we will place a notification on our Website together with the new Privacy Policy. We will notify users who are registered with us with their email address of any changes. If you are not registered as a user, we recommend that you consult the Website and the Privacy Policy regularly. 


    Contact

    If you have any questions or comments about the Privacy Policy, you can contact us using the information below.
    * Petra's Special Teas
    * Loopveltweg 93
    * 3645WK Vinkeveen
    * Chamber of Commerce: 30206765
    * Tel: +31655158412
    * info@petrasspecialteas.com